Assoc II Pat Fin Svcs Collect

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As an Accounts Receivable Clerk your responsibilities will include:

• Review system work queues, insurance contracts, and other reports to identify third-party insurance accounts receivable balances to collect expected amounts due.
• Provide exceptional customer service to all patients and stakeholders.
• Responsible for supervising and maintaining accurate customer credit records.
• Utilize computer skills to efficiently process customer credit applications.
• Use EPIC software for healthcare collection processes and patient account management.
• Ensure all duties are performed in line with quality standards.
• Keep up to date with changes in insurance claims and contracts.
• Complete mandatory educational requirements annually.
• Carry out other duties as assigned by the supervising authority.

The ideal Accounts Receivable Clerk will have:

• Demonstrated proficiency in Customer Service, ensuring patient satisfaction and resolution of queries.
• Ability to maintain Quality standards in all tasks and interactions.
• Experience in Accounts Receivable (AR), with a focus on accuracy and timeliness.
• Knowledge of Contracts, specifically related to healthcare and insurance.
• Familiarity with Insurance processes, including claims and reimbursements.
• Supervising experience, capable of leading a team to achieve targets.
• Understanding of Production operations within a healthcare setting.
• Proficiency in Collection Processes, ensuring timely payments and resolving discrepancies.
• Familiarity with HealthCare.gov and its functionalities.
• Strong Computer Skills, comfortable with using software and digital tools.
• Experience in handling Insurance Claims, ensuring prompt resolution.
• Proficiency in Epic Software, used for managing patient records.
• Understanding of Patient Account management, maintaining confidentiality and accuracy.
• Experience in managing Queues, ensuring smooth workflow.
• Knowledge of Third Party Insurance and its implications in patient financial services.