Banquet Captain

Overview:

South Florida’s beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining.

We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Banquet Captain to join our Pier Sixty-Six Resort opening team!

Reporting to the Director of Banquets, you will manage and provide support to all areas of Banquets. As a Banquet Captain, you will oversee the execution of events, ensuring seamless service and guest satisfaction while upholding the luxury standards of our resort throughout our indoor and outdoor banquet spaces.

Responsibilities:

• Leading and supervising banquet staff, including servers, bartenders, and housemen, to ensure smooth and efficient operations during events.
• Coordinating event setup, including arranging tables, chairs, linens, and tableware, and overseeing the proper placement of decorations and signage.
• Communicating event details and specific guest requests to the banquet team and ensuring they are executed accurately and promptly.
• Conducting pre-event briefings with staff to review event details, service expectations, and any special instructions or considerations.
• Monitoring event progress and anticipating guest needs, responding promptly to any requests or concerns to ensure exceptional service.
• Liaising with event planners, kitchen staff, and other resort departments to ensure proper coordination and execution of events.
• Assisting with serving food and beverages, as needed, and providing support to staff during peak periods or high-profile events.
• Maintaining cleanliness and organization of banquet spaces and equipment, including bar setups, service stations, and storage areas.
• Handling any guest inquiries, complaints, or issues in a professional and timely manner, striving to exceed guest expectations and resolve issues to their satisfaction.

Qualifications:

• Previous experience as a banquet captain or in a similar supervisory role in the hospitality industry is required.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team to deliver exceptional service.
• Excellent communication and organizational abilities, with a keen attention to detail.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Flexibility to work evenings, weekends, and holidays.

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort