Part-time Program Coordinator - Financial Aid

This is a part-time permanent position and expected to work approximately 17 hours a week in the Financial Aid department: Monday - Friday, hours will vary depending on current needs of the department.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

• Provide information and advice to students, staff, faculty, and public regarding financial aid services, financial aid status, policies, and recommend courses of action.
• Oversee the upkeep and management of the Financial Aid student email communications including auto-reply content.
• Direct the work of front-line staff. Act as support staff lead by assisting with questions that arise; audit incoming forms and documents and ensure staff and student communication are accurate and consistent.
• Assist in training front desk staff in effective ways to address student needs and concerns.
• Assist in the development and maintenance of front desk training and procedure materials.
• Set up, tear down, and participate in financial aid workshops and labs.
• Advise students, parents, and community members on how to complete all required steps for the FAFSA/WASFA applications.
• Provide information to the public and participate in outreach activities that pertain to financial aid and student loan requirements. Present information to participants as needed.
• Create a safe, bias-free working environment, which engenders respect for differences.
• Perform other duties as assigned.

**POSITION REQUIREMENTS AND COMPETENCIES:**

Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

• High School diploma or equivalent.
• One (1) year of financial aid or equivalent related work experience.
• Six (6) months experience in a clerical, administrative, or higher education work setting.
• Exceptional critical thinking and analytical skills.
• Experience presenting information in small and large group settings.
• Proficient with Teams, Microsoft Suite, and Zoom.

• Ability to demonstrate professional communication and conduct, collaborative decision making, and team building. Ability to sit/stand for extended periods of time and lift/move items up to 25 lbs.
• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.

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• The initial appointment will include a 6-month probationary period, and the employee will earn permanent status after successfully completing probation.
• This position is represented by Washington Public Employees Association.
• **Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under **[**RCW [...]"}**. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position**.

**SALARY RANGE: **$19.98 - $26.62/hour | Range: 40 | Code: 107N