Client Support Specialist - New York, Union, on-site, full-time
WHIZZ New York Full-time
At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history.
But that's not all—you'll be the hero communicating effectively with clients in person, over the phone, and by email to keep things running smoothly. Be part of our team ensuring customer satisfaction and making sure Whizz is #1 in New York City!
💪 Be part of an ambitious team committed to building something extraordinary.
Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we are here to help them achieve their goals and make their life easier.
Are you a communication maestro? We want YOU! 🌟 Whizz is on the lookout for a Client Support Specialist to join our vibrant and expanding team at our New York Union office. Your mission, should you choose to accept it: consult with clients to help them choose the perfect bicycle model, maintain seamless document flow on rental and sales transactions, and be the friendly voice helping customers out.But that's not all—you'll be the hero communicating effectively with clients in person, over the phone, and by email to keep things running smoothly. Be part of our team ensuring customer satisfaction and making sure Whizz is #1 in New York City!
🚲
Why Whizz?
🚀 Join a fast-growing startup.💪 Be part of an ambitious team committed to building something extraordinary.
🌟 Unlimited growth opportunities – your success is our success.
What You'll Do:
- Assist clients in selecting the bicycle model based on their needs and preferences.
- Maintain document flow related to rental or sales transactions.
- Communicate effectively with clients in person, by phone and by mail.
- Always maintain a positive and welcoming environment in the customer area.
- Perform other tasks that might be assigned.
What You Get:
- Full-time position with on-site work in the New York Union office.
- Flexible 8-hour shifts.
- Availability on weekdays and weekends.
- Competitive Salary: $16 - $20 per hour.
- Excellent oral and written communication skills.
- Ability to find an approach to different types of personalities.
- Ability to work with Microsoft Office and Google Sheets.
- Ability to multitask.
- Paid Time Off (Vacation, Sick & Public Holidays) – recharge and relax.
- Training provided – because we believe in empowering you to reach new heights.
- Commute on us - make your daily journey smoother and cost-effective.
- 401(k) retirement plan
- Bonuses based on performance
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