Front Desk Receptionist - Part Time

Overview:

You keep the building running smoothly, find solutions before problems arise, and assist associates and tenants with any requests. Interested candidates must be able to multi-task and maintain a professional demeanor when under pressure. Most importantly, you fulfill every request, greet every person, and complete every task with a warm smile and friendly attitude!

This role is a part time opportunity and the scheudle is Wednesday, Thursday, and every other Friday. Working hours are 7:00-4:00 PM EST

Responsibilities:

• Manage the reception desk in the building lobby and serve as the primary point of contact for visitors and associates.
• Manage the setup and maintain cleanliness and replenishment of goods for resident amenities such as coffee/water stations, bike storage, and lobby lounges.
• Assist associates daily with package deliveries (logging system/signature management), announce visitors, helping to facilitate building maintenance and service requests, and provide building access to vendors/contractors (housekeepers, utility services, grocery deliveries, etc.).
• Monitor security systems and camera, conducting visual property inspections, and maintaining reports of activity and escalating actions needed.
• Assist with the direction and supervision of moves – scheduling and monitoring loading zones, elevators, and lobby access, as needed.
• Assist building management and leasing team with administrative support, as needed.
• Assist with transporting Crosspoint Center associates to and from the parking lot, as needed.

Qualifications:

• Prior experience in a similar Reception, Hospitality, or Executive Assistant role.
• Personality and Presence – possess a passion to care for others, stand proud and approachable, and approach all encounters with a gracious, courteous, and service-oriented manner. The ability to effectively deal with internal and external associates and guests, some of whom could require high levels of patience, tact, and diplomacy.
• Must be punctual, properly groomed, professional in appearance with a positive hospitable attitude.
• Highly Organized – superior ability to multitask and prioritize tasks with focus and precision.
• Detail Oriented – double and triple checks work to ensure protocols and checklists are followed carefully, provides through and detailed shift reports, and ensures that follow-up occurs to provide closure to outstanding matters.
• Accountability – ability to be prompt to report to work and timely in conducting tasks throughout shift and reviewing your work for effectiveness and efficiency and striving for perfection. Capable of working with guests and Team Members in a fast-paced environment.
• Proactive – anticipate the needs of the building operations and take the initiative to proactively solve any potential hiccups before they turn into real issues. You bring solutions, not problems, to the table.
• Team Spirit – treats tenants and guests with respect and positivity, be a mentor to new members, and aid and coverage to support your team, as necessary.
• Working knowledge of mail processes, such as a postage machine, FedEx, and UPS. Experience using multi-line phone systems.
• Proficient in MS Office, specifically Outlook, Word, and Excel

Physical Requirements / ADA:

• No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.
• Occasional – Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
• Job frequently requires sitting, handling objects with hands.
• Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds.

Vision requirements: Ability to see information in print and/or electronically.

Knowledge Services strives to offer an environment that provides our employees with the right balance between work and family.

Perks and Benefits include:

• Brand new HQ office full of amenities (gym, rec room, coffee bars, bike room)
• Personal, modern work stations with standing desks and top of the line technology
• Mindful environment with touchless door entry and hospital grade air filtration system

DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.

Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

People with disabilities, veterans, and military families are encouraged to apply.

Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Human Resources Team at HR@knowledgeservices.com or 317.806.6102.