Supervisor Housekeeping
Why us?**
Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe that it’s not just about the work you do – it’s about who you are! We support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes – both personally and professionally. If you are someone who:
+ Wants to rise to the top
+ Follow their own path
+ Is hungry to learn and love their community
+ Does not sit around and wait,YOU BELONG HERE!!
**Job Overview**
Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
**Responsibilities**
+ Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
+ Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
+ Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
+ Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
+ Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
+ Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
**Qualifications**
**Education/Formal Training**
High school education or equivalent experience.
**Experience**
Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
**Knowledge/Skills**
+ Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
+ Requires supervisory skills.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
+ Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
+ Carrying up to 35 lbs. of supplies.
+ Ability to communicate information and hotel services to management and guests.
+ Ability to inspect guest rooms, public areas, and back of house, and review reports.
+ Ability to communicate with guests, on a telephone, and on a two-way radio with associates.
+ Ability to interpret reports.
+ Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal.
+ Occasional kneeling required.
+ Mobility- continuous movement throughout hotel.
- 90% of shift.
Ladders
- approximately 3 feet, 2% of 8 hour shift.
+ No driving required.
**Environment**
Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.
**Benefits**
Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following:
- Two (2) medical plan options
- Dental
- Vision
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Short Term Disability (STD)
- Long Term Disability (LTD)
- Critical Illness
- Vacation
- Ten (10) Holidays
- Adoption Assistance
- Educational Assistance
- Hotel Room and Restaurant Discounts
- 401(k) with a company match (after 60 days)
**ID:** _2024-24880_
**Position Type:** _Regular Full-Time_
**Property** **:** _Canopy Bethesda_
**Outlet:** _Hotel_
**Category:** _Housekeeping & Laundry_
**_Address_** **:** _940 Rose Ave_
**_City_** **:** _North Bethesda_
**_State_** **:** _Maryland_
EOE Protected Veterans/Disability