IHP Administrative Assistant
JOIN OUR TEAM!
We are looking for an Administrative Assistant to join our Integrated Health Team. The Administrative Assistant provides support to the Clinical Administrative Coordinator and IHH Program Supervisor in the areas of member service, data entry, administrative support and improvement tasks necessary to ensure maximum performance of the integrated Health Health Program.
WHAT YOU'LL DO:
- Provide direct support as directed by the Clinical Administrative Coordinator, including data entry, tracking of data, organize and track incoming referrals, verifying Member eligibility, reconciliation of member rosters and providing other support as needed.
- Assists with various projects as directed by the Clinical Administrative Coordinator including maintaining accurate files and records of the confidential materials, database management/analysis and reporting.
- Process disenrollment and tier changes along with medical exemption paperwork when Medicaid level requires, and ensure approval received assigned; assign to IHH team member for enrollment.
- Tracking and maintain daily and monthly department metrics and information spreadsheets, including but not limited to, number of hospital visits, contacts, Medicaid issues, referrals, members' level of service etc.
WHAT YOU'LL NEED:
- Associates degree preferred, or high school diploma and minimum of one year of customer service experience.
- Experience in human/social services preferred.
- Ability to manage multiple tasks and set work priorities; demonstrated planning and organizational skills, ability to meet deadlines in a consistent manner.
- Exhibit a high level of professionalism and ethical behavior, demonstrated ability to handle confidential information in a professional, time sensitive manner.
WHO YOU ARE:
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
- Persistent. Although it may take a while to achieve a goal, you do not give up.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Confidential. Ability to maintain a high level of confidentiality and possess a high level of interpersonal skills, both verbal and written to handle sensitive and confidential situations and documentation.
- Collaborative. Excellent client/customer service orientation. Ability to deal effectively with a variety of people and work in a team environment.
Share Our Values:
We are united by our shared values of community service, compassion, empowerment, respect, resourcefulness and professionalism.
Make an Impact:
Our mission is to enhance the mental health of all in our community by providing quality, accessible and comprehensive care.
Learn and Grow:
Vera French offers various in-house training opportunities CPR, Medication Management and other trainings through our learning management system. To encourage our staff to continue their education, Vera French also offers a Tuition Reimbursement and Loan Repayment program for all employees after one year of employment.
WHAT WE OFFER:
Group Health, Dental and Vision insurance- Wellmark Blue Cross/Blue Shield health insurance
- Delta Dental - dental and vision insurance
- Supplemental life insurance, short term disability available
- Employer contribution 3% of annual salary, vested day one
- Employer matching 25% of every dollar put in by the employee, up to 6%
- Every employee (full-time or part-time) is eligible after one year of service
Supplemental Critical Illness and Accident Coverage through Mutual of Omaha
Paid time off
Nine paid holidays per year
Nine paid sick days per year accrued on a payroll basis
2 weeks of vacation