Administrative Assistant
Overview:
Position Title: Operations Administrative AssistantFLSA Classification: Non-Exempt
Reports To: General Manager of Operations
Position Purpose:
The Administrative Assistant is responsible for routine daily administrative functions and duties based at local airport office. This position supports functional areas including time and attendance administration, scheduling, expense budget tracking, handling sensitive performance and progressive disciplinary documentation, training and development, safety, employee recognition and team building programs.
Responsibilities:
Principal Duties & Responsibilities:
- Interact with airport authorities, government agencies, airline customers and station’s employees
- Work schedule administration including updates to shift trades, Overtime requests, PTO, etc.
- Update and maintain master schedule and daily shift rosters
- Track time and attendance by use of the Attendance Control Policy (ACP) requiring daily entries onto a working spreadsheet
- Create and disseminate counseling forms for employees
- Minimize discrepancies and corrections prior to payroll update
- Professional liaison to Human Resources and actively seek to improve information accuracy and timeliness
- Monitor and manage emails and phone calls/messages on a daily basis particularly employee call-outs
- Ensure filing/faxing/shredding is performed on a daily basis
- Compose, e-type, and distribute directives, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
- Assist the Operations Managers in reviewing employee’s time sheets and discrepancy corrections
- Assist employees in running reports for hours worked, accruals, schedules, etc.
- Maintain and update contact information to support communication with all necessary points of contact
- Support home station, in addition to supporting neighboring stations in the region
- Perform other duties as assigned
Qualifications:
Competencies- Ability to work independently
- Administration support — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
- Effective communication; written & verbal
- Excellent organizational and time management skills
- Ability to develop effective relationships at all levels
- Knowledgeable in Microsoft Office software; Word, Excel, PowerPoint, and Publisher
Required Education & Experience:
Associate’s Degree in Business Administration or related fields; 3-5 years of administrative experience required.
Additional Requirements:
- Possess a valid US driver’s license
- Must pass drug screen and a 10-year FAA background check (employment/criminal)
- Must demonstrate excellent interpersonal and verbal communication skills in English
- Must be able to perform in a fast paced environment while maintaining a professional and effective approach to high stress situations
Work Environment
This position operates in an office environment routinely using standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative to those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk and hear.The employee must occasionally be able to lift or move up to 25 pounds.
Travel
Some travel may be required.
#JGS
JetStream Ground Services, Inc. offers competitive salaries and comprehensive benefits including paid Holidays and Personal Time Off (PTO), Group Health Insurance including Medical, Dental and Vision, 401(k) and career opportunities for advancement.
JetStream Ground Services, is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.If you need a reasonable accommodation because of a disability for any part of the employment process, please call (704) 359-0015 or send an e-mail to recruitment@jetstreamgs.com and let us know the nature of your request and your contact information.
As an Equal Opportunity Employer, our hiring decisions are based on merit, qualifications, and business needs.
The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.