CSR - Customer Service Representatives
IAM National Queens
We are seeking a dedicated and enthusiastic Entry Level Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients and customers. This is an exciting opportunity to develop your skills in customer-facing roles, and we are looking for a motivated individual who can hit the ground running.
Responsibilities:
Handle customer inquiries and resolve issues in a professional and courteous manner, ensuring a positive and satisfying experience for all clients and customers.Utilize effective communication skills to communicate with clients and customers, both verbally and in writing, in English.
Analyze customer interactions to identify trends and patterns, and provide feedback to improve customer service.
Develop and maintain a strong understanding of our products and services, enabling you to provide expert-level support to our clients and customers.
Skills:
Excellent communication skills, both written and verbal.Strong organizational skills and attention to detail.
Ability to learn quickly and adapt to new situations.
High school diploma or equivalent required; degree in a related field is a plus.
Job Type: Full-time
Benefits:
Flexible scheduleOn-the-job training
Referral program
Shift:
Day shiftMorning shift
New York, 4 mi from Queens
Position Overview:
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the “face" of PLS. As such, they are accountable for delivering superior customer service.
They also sell company...
Robert HalfSecaucus, 7 mi from Queens
Retailer is seeking a contract Customer Service Representative to join their call center operations in Secaucus, NJ. This is hybrid, must commute to office 3x per week.
Responsibilities include:
• Answers telephones by giving greeting, name...
Brooklyn (NY), 9 mi from Queens
Position Overview:
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the “face" of PLS. As such, they are accountable for delivering superior customer service.
They also sell company...