Logistics Coordinator

The workplace environment will be fast-paced and detail-oriented.

Responsibilities:

• Review and apply charges to driver manifests with approval from the Dispatch department.
• Conduct daily audits of driver manifests for accuracy, ensuring rates are confirmed, and identifying duplicates or incorrect moves.
• Maintain accurate customer credit records and process customer credit applications.
• Monitor the status of customer accounts and take necessary action based on account status.
• Assist in the resolution of payment disputes related to Owner/Operator.
• Manage and maintain electronic and paper filing systems for office documents.
• Update and maintain owner operator rate tables in the Transportation Management System.
• Assist in driver manifest/document upload training.
• Perform data exports for settlement transaction transfers.
• Monitor and follow up on missing documentation using an internal system. • Minimum of 1 year experience in a logistics coordination role or similar
• Proficiency in data entry tasks
• Experience managing customer accounts
• Excellent customer service skills
• Experience in export and import customer service
• Strong organizational and multitasking abilities
• Ability to work effectively in a team-based environment
• Detail-oriented with the ability to prioritize tasks
• Excellent communication skills, both written and verbal
• Proficient in the use of standard office software and applications
• Ability to work under pressure and meet deadlines
• Knowledge of logistical supply chain processes and procedures
• Proactive problem-solver with a strong work ethic
• Willingness to learn and adapt in a fast-paced environment
• Ability to handle confidential and sensitive information in a professional manner.