Administrative Assistant

The role involves an array of administrative tasks along with significant involvement in grant tracking, reporting, and compliance management.

Responsibilities:

• Handling day-to-day office operations including scheduling, answering calls, and managing emails
• Maintaining and updating records, documents, and databases regularly
• Assisting in the preparation, submission, and tracking of grant applications
• Monitoring grant deadlines, reporting requirements, and ensuring compliance
• Coordinating meetings, appointments, and travel arrangements for staff
• Supporting research efforts for new funding opportunities and maintaining donor records
• Assisting with the preparation of reports, presentations, and other administrative documents
• Managing office supplies and ensuring an organized workspace
• Providing administrative support for the fundraising team and assisting with special projects as needed
• Handling inbound and outbound calls while ensuring exceptional customer service.
• Proven experience of 2 or more years in an administrative role, preferably in the non-profit sector
• Proficiency in answering inbound calls and managing inbound/outbound calls efficiently
• Strong customer service skills with a focus on maintaining high levels of customer satisfaction
• Ability to perform data entry tasks with high levels of accuracy and attention to detail
• Proficient in managing email correspondence and maintaining detail oriented communication
• Experience with Razors Edge software or similar database management tools
• Proven ability to manage fundraising activities and strategies
• Demonstrated knowledge and experience in fundraising management
• Proficient in database management, ensuring accurate and up-to-date records at all times.