[ref. a91290204] Information Technology - Technology Operations Technician Techn
Pyramid Consulting Inc. New York
Immediate need for a talented Technology Operations Technician. This is a 06+ Months contract opportunity with long-term potential and is located in : NYC, NY (OnsitePlease review the job description below and contact me ASAP if you are interested.Job ID: 23-30009 Pay Range: $48.08/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work locationKey Responsibilities: Performs hardware installations (rack / stack) and cable installations (routing, terminating, structured cabling) including troubleshooting and testing.
Perform hardware decommissions and cable removal. Performs remote hands support (e.g. power cycles, physical environment and cabling inspections, swap out failed components, hardware upgrades, testing of copper and fiber cables, handling storage media, and enter troubleshooting commands Prepares and coordinates incoming/outgoing shipments.Compares packing lists with purchase details to ensure accurate make, model, and quantities are received and receipted. Supports Service Management and related processes (e.g. Service Request, Incident, Change) by creating, updating and closing associated tickets.
Supports Power Maintenance Events (PME) participate in the preparation and perform assigned tasks as instructed. Tracks and maintains adequate sparing and consumable levels. Performs physical audits and ensures the Service Management database is updated and accurate.
Handles tape backup media and prepare for offsite storage if applicable. Participates in granting/escorting physical access to support vendors and other 3rd parties requiring Data Center access for approved activities. Performs other duties as assigned. Responsible for personal safety and the safety of those who are affected by your work.
This includes but is not limited to:Complete all required and assigned HSE training at a satisfactory level, Follow all activity policies and procedures, including all HSE-related requirements at all times, Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
Report any conditions which you feel could result in an accident or injury and / or stop work if required.Key Requirements and Technology Experience: High school diploma or equivalent required. Associate39;s degree (AA) or equivalent from two-year college or technical school, preferred.
Minimum of 2 years of related experience and/or training. Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis. Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations.
Requires intermediate analytical and quantitative skills. Ability to learn new technologies with an interest in expanding and applying this knowledge as new emerge. Ability to lift 50 lbs. Working knowledge of Microsoft Windows and Office suite, especially Word and Excel.
General understanding of cabling best practices (EIA/TIA-568 standards General IT hardware skills (Client, Client, Cisco, etc. General knowledge of network cabling diagnostics and testing practices. General understanding of LAN/WAN/Telephony concepts (e.g. TCIP, switches, routers, vLANs General understanding of the concepts of electrical theory with respect to hardware installations (e.g. single phase, 3-phase, amperage, receptacle types Strong technical, analytical and problem solving skills.
Ability to complete tasks and deliverables within expected timelines. Excellent organizational skills, strong attention to details, and willingness to learn and be methodical about following procedures. Able to work with minimal supervision. Ability and willingness to work shifts (day, evening, night, and weekend) to support 24x7 operations.Our client is a leading Real Estate organization and we are currently interviewing to fill this and other similar contract positions.If you are interested in this position, please apply today for immediate consideration.Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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