[ref. h394616] Seattle - SUD Program Support Specialist
Overview:
Opportunities abound at Sound!
Sound is growing and we are hiring a SUD program support specialist in Seattle, WA! Sound is one of King County’s most comprehensive providers of quality mental health and addiction treatment services, supporting our area’s most vulnerable populations.A central tenet of our work is Reaching Recovery, an evidence-based clinical care model.
If you want to be part of a dynamic team in a comprehensive outpatient setting, Sound offers a stimulating and supportive working environment, excellent and abundant supervision, and opportunities for professional growth, in a strengths-based organization.
Sound team members are focused on demonstrating compassion, patience, and understanding when treating clients. We believe in and advocate for Diversity, Equity, Justice, and Inclusion for our team and clients.
As part of the SUD team, this person will work directly with program supervisors and team members to address the administrative aspects of client care and clinic organization. The position will also help with the distribution of outcome reports and data and will address barriers to clinical efficiency.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES- Excel spreadsheet management for Legal Clients:
- Tracking UA testing, results, documentation, and reporting.
- Tracking IOP attendance and completion.
- Tracking Probation reporting, including emergent documentation.
- Assist clients in completing initial paperwork for intakes, entering client data
- Assist with funding navigation and Medicaid instatement
- Run Tableau/Avatar data reports for draft notes, caseload, treatment plans, and anniversaries due.
- Tracking service intensity trends, report to the supervisor
- Coordinate SOURCE medication refills as needed
- Ensure ROIs are present and current
- Track and monitor inpatient discharge summaries
- Research resources that clinicians need for client case management as needed
- Track technology and equipment requests/ complete new hire request form
- Other duties as assigned based on program needs
- Must be highly organized and detail-oriented with Excel expertise
- Demonstrate problem-solving, leadership, conflict management, and team-building skills in order to ensure a productive work environment and achievement of goals.
- Relate to others in a professional manner, respectful of individual and cultural differences.
- Comply with all applicable federal, state, and county laws and regulations, Sound policies and procedures, and all safety regulations.
Qualifications:
EDUCATION AND EXPERIENCE- AA or Bachelor's degree, preferably in a health or human services discipline
- One year's experience in a health or human service setting
CERTIFICATES, LICENSES, REGISTRATIONS:
- WA State Agency Affiliated Counselor credential within the first 30 days of hire preferable
- Must pass a criminal background check
PHYSICAL DEMANDS
To successfully perform the essential duties of this position, an individual must be able to sit at a desk for four or more hours a day and use office equipment, including phones and computer keyboards, for four or more hours per day. Individuals must be able to engage clients over the phone and in-person by voice.Regular attendance is an essential function of the position. Reasonable accommodations may be made to assist individuals with disabilities to perform essential position functions.
LIMITATIONS AND DISCLAIMER
The above job description is meant to describe the general nature and level of work performed; it is not intended as an exhaustive list of all duties, responsibilities and required skills for the position. Team Members will be required to follow any other job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State laws.Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an "at-will" basis.
Perks at Sound!:
All Team Members at Sound working 40 hours per week will be eligible for the following benefits:
- 100% Paid Medical & Dental Insurance
- Full time Team Member and child(ren) coverage until child's 26th birthday
- Spouse/Domestic Partner coverage available (team member pays full cost)
- Paid Life Insurance
- 2x annual salary + additional $25,000
- Long Term Disability Insurance (60% monthly salary)
- 100% premiums paid by Sound
- 18 Days of Paid Rest and Relaxation (Vacation) - beginning first year
- 12 Days of Paid Sick Leave
- 9 Days of Paid Holidays
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- for health care (limited) and dependent day care costs (pre-tax)
- Employee Assistance Plan (EAP)
- The Standard
- Sound retirement plan:
- 401(k) plan (organization contribution) – Sound contributes 3% to team members plan even if you don’t.
- Team members are 100% vested; team members may contribute to their own plan
- Paid Training
- Free in-house professional training and $400 annually + 3 paid days off-site training
- Public Service Loan Forgiveness (PSLF)
- Free Supervision Hours - Washington State Licensure
- Service Award - at 5,10,15,20 & 25 years of service
Compensation: $25.87 - $27.19 per hour