Receptionist
Robert Half Burlington
We are seeking a Receptionist to join our team in Burlington, Massachusetts. The Receptionist will be tasked with a range of duties that require excellent organization and efficient customer service. As a Receptionist, you will manage and organize files, schedule appointments, and handle customer inquiries.
This role is critical to maintaining smooth office operations and ensuring customer satisfaction.
Responsibilities:
- Efficiently answering and managing a multi-line phone system
- Delivering high-quality customer service to all clients and visitors
- Accurately entering data into the system as needed
- Conducting email correspondence with professionalism and timely responses
- Utilizing interpersonal skills to maintain a positive office environment
- Proficiency in using Microsoft Excel, Microsoft Outlook, and Microsoft Word for various office tasks
- Keeping files organized and easily accessible for the team
- Scheduling appointments and meetings as required
- Providing other administrative support as necessary • Proficient in answering a multi-line phone system
- Demonstrable customer service experience
- Proficient in data entry tasks
- Capable of managing email correspondence effectively
- Strong interpersonal skills for communication and relationship building
- Proficient in using Microsoft Excel for data management
- Capable of using Microsoft Outlook for email and calendar management
- Proficient in using Microsoft Word for document creation and editing
- Experience in organizing files and maintaining an organized workspace
- Ability to schedule appointments accurately and efficiently
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