Leasing consultant

Overview:

We are searching for an exceptional customer service focused Leasing Consultant for our Woods of Fairfax apartment community!

The Leasing Consultant is responsible for the implementation of leasing of apartments.

Responsibilities:

The Leasing Consultant must be able to perform the following tasks:

• Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
• Greet prospective residents, demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective resident and obtain a holding deposit and application for an apartment or waiting list.
• Promptly follow up with prospective residents whom have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist Property Manager with advertising and promotions for the property in relation to prospective residents and resident retention.
• Regularly conduct marketing surveys to be aware of competitors’ activities in the surrounding marketplace to optimize our ability to compete effectively.
• Make marketing recommendations based on an analysis of the marketing surveys.
• Complete and submit all weekly reports in a timely manner to the appropriate person.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications:

• High school diploma or equivalent combination of education, training or experience.
• Prior experience in a customer service environment.
• Must have and maintain a valid Driver’s License in the state of residence.
• Able to work a varied schedule including weekends.
• Must be able to communicate effectively verbally and in writing.
• Fluent in Spanish is a plus.

There is also an excellent opportunity for advancement.