Chinese Office Manager for Clinic

Description:

The selected candidate will be responsible for managing a team of 5-10 employees, depending on coverage needs. There may be instances where the Office Manager will be managing or providing coverage for more than 1 practice at a time.

• Oversee and manage daily operations of medical practices and personnel, while maintaining a professional workplace
• Supervise and lead office staff
• Schedule and coordinate patient appointments to optimize client satisfaction and facility efficiency
• Create and update patients' electronic health records
• Record and update personal and financial information
• Order and manage medical and office supplies
• Design and implement office policies and procedures
• Oversee and manage all paperwork for patient care, medical compliance, and all levels of reporting
• Assist with CAIPA administration with population management initiatives
• Ensure positive collaboration between doctors, medical and office staff
• Supervise cleaning staff and coordinate maintenance activities when needed
• Orient, train, and mentor medical practice personnel
• Arrange informational materials for patients
• Ensure adherence to healthcare laws, rules, and regulations
• Maintain total confidentiality of personal and financial data
• Collaborate with the Clinical Documentation Improvement team and Billing team to manage and troubleshoot claims and documentation queries
• Willing to travel

Requirements:

• Client Service Oriented (both internal and external)
• Demonstrated poise, tact, diplomacy, and good judgement
• Detailed oriented, excellent organizational abilities
• Strong Written and oral communication skills
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills able to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-pace environment
• Technology competency with electronic software needed for role
• Proficiency with Microsoft Office Suite, especially Excel and Word

• Previous working experience as a Medical Office Manager for 1+ year(s)
• Fluent in Chinese
• MA in Healthcare Administration, Business, or similar relevant field preferred
• Hands on experience with accounting and administrative operations
• In-depth knowledge of medical procedures, operations, and terminology
• Excellent organizational and time-management skills

• Health Benefits: Medical, Vision and Dental
• 401k retirement plan
• Paid Time Off

Salary Range $60k-$72k

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