Administrative Assistant

We are in search of an Administrative Assistant to join our team in Sanford, Maine. The chosen individual will be tasked with a variety of administrative duties within our organization. This role is a long-term contract employment opportunity that involves communication, customer service, and data entry tasks.

• Responding to inbound calls and providing exceptional customer service
• Assisting with data entry tasks and maintaining accurate records
• Utilizing Microsoft Excel and Word to organize and manage information
• Managing and resolving customer inquiries in a timely and professional manner
• Reporting and communicating effectively with team members and supervisors
• Ensuring the smooth operation of the office by performing administrative tasks as needed
• Handling customer applications and monitoring customer accounts
• Taking appropriate action based on the status of customer accounts. • Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word is required
• Experience in answering inbound calls is essential
• Strong customer service skills are necessary
• Ability to perform data entry tasks accurately and efficiently
• Excellent communication and interpersonal skills
• Good organizational and time management skills
• Ability to work independently and as part of a team
• High school diploma or equivalent education level
• Prior experience in an administrative role would be advantageous
• Availability to work during normal business hours.