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Job Type: In-Office
Location: Urbandale, IA
About us
IP Pathways is a premier Managed Service Provider (MSP) delivering cutting-edge IT solutions and unparalleled service. We turn IT into a strategic investment, helping businesses move faster, innovate, and gain a competitive edge.
Job Summary
The Executive Assistant will provide high-level administrative support to the CEO and Executive Vice President. This role is split between ensuring the accuracy and timeliness of sales documentation in our CRM system, Connect Wise, and traditional executive assistant duties.The ideal candidate will have strong organizational skills, excellent communication abilities, and a high level of professionalism. Some travel may be required for this role.
Key Responsibilities
Duties and responsibilities include but are not limited to the following:
- Manage and maintain executive schedules, including scheduling meetings, appointments, and travel arrangements.
- Act as a gatekeeper for emails and calendars, ensuring effective time management.
- Prepare and edit correspondence, reports, and presentations.
- Assist in the preparation and coordination of executive meetings and events.
- Handle incoming calls, emails, and other communications on behalf of the executive team.
- Ensure the accuracy and timeliness of sales documentation in the CRM system, Connect Wise, across all locations.
- Monitor sales activities and follow up with the sales team to ensure updates and proper documentation.
- Pull and analyze sales reports from Connect Wise to identify discrepancies and ensure data accuracy.
- Communicate with sales teams to request updates and corrections in Connect Wise.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook).
- Ability to handle confidential information with discretion.
- Detail-oriented with a high degree of accuracy.
- Strong interpersonal skills and the ability to work effectively with a diverse team.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Familiarity with CRM systems, preferably Connect Wise.
- Ability to work independently and take initiative.
- High school diploma or equivalent; associate or bachelor's degree preferred.
- 1-2 years of previous administrative assistant experience required.
- Experience as a user of a CRM system required.
Why IP Pathways?
IP Pathways is an expert provider of hybrid IT solutions for small, medium and enterprise companies by delivering world-class engineering services supported by high-touch customer service. Here are just some of some of the great reasons to work at IP Pathways:
- Competitive benefits: Lucrative healthcare benefits and 401k with company match.
- Work/life balance: IP Pathways believes in enabling families to be families. We
needs and obligations.
- Ongoing training: Looking for a company who will consistently invest in developing
provide opportunities to become certified in some of the most sought-after technologies.
Next StepsIf you are looking for a challenge and want to join a culture of technical excellence and customer dedication, please apply online.
Sponsorship/Relocation
Applicants must be authorized to work in the United States on a full-time basis. Sponsorship for employment visa status and relocation reimbursement are not offered for this position.