Administrative / Patient Services Coordinator I

We are offering a contract to hire employment opportunity for an Administrative / Patient Services Coordinator I in BLOOMFIELD, Connecticut. This role focuses on providing exceptional patient service within the healthcare industry, with key tasks including processing customer applications, maintaining accurate customer records, and addressing customer inquiries.

Responsibilities:

• Accurately process patient service applications in a timely manner
• Maintain and update patient records to ensure accurate information is available
• Respond to patient inquiries, providing comprehensive and timely resolutions
• Monitor patient accounts and take necessary actions when required
• Handle patient check-ins and registration procedures as part of front desk operations
• Utilize Epic software to manage patient data and streamline operations
• Contribute to the overall patient service function by performing additional tasks as needed
• Ensure compliance with all local and industry regulations pertaining to patient services
• Work collaboratively with other team members to provide high-quality patient service. • Proficiency in Epic Software
• Experience in patient services
• Candidates must be locally based
• Excellent organizational and multitasking skills
• Strong communication and interpersonal abilities
• Knowledge of healthcare industry's regulations and medical terminologies
• Ability to handle sensitive information confidentially
• Proficient in Microsoft Office Suite
• Outstanding customer service skills
• Ability to work in a fast-paced environment
• High school diploma or equivalent; higher degree in a relevant discipline will be appreciated
• Experience in an administrative role is a plus