Staten Island - Front Desk Coordinator

We are on the lookout for a Front Desk Coordinator in the Healthcare, Hospitals, and Social Assistance sector located in Staten Island, New York. This role offers a long-term contract employment opportunity, where you will play a crucial part in handling administrative tasks, and ensuring smooth operations at the front desk.

Responsibilities:

• Effective use of Microsoft Excel, Microsoft Outlook, and Microsoft Word for managing customer data and communication
• Providing concierge services to patients and visitors, enhancing their experience
• Accurate data entry to maintain up-to-date customer records
• Utilizing your interpersonal skills to resolve customer inquiries and issues
• Organizing files and documents for easy retrieval and efficient operations
• Delivering superior customer service to ensure patient satisfaction
• Answering multi-line phone system, directing calls to appropriate personnel
• Assisting with administrative tasks as required, demonstrating your skills in administrative assistance
• Monitoring customer accounts and taking necessary actions as needed. • Proven experience in Administrative Assistance.
• Proficiency in operating a Multi-Line Phone System.
• Experience in providing Concierge Services in a detail oriented setting.
• Demonstrated expertise in Customer Service.
• High proficiency in Data Entry tasks.
• Excellent Interpersonal Skills.
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word.
• Experience in Organizing Files in a systematic manner.
• Familiarity with the Healthcare, Hospitals, and Social Assistance industry.
• Ability to multitask and prioritize tasks effectively.