[ref. w4232800] Health Unit Coordinator / Unit Secretary (ICU/CCU)

Overview:

With self-scheduling, appealing nurse to patient ratios, and opportunities to attend training and conferences to further advance your education, this unit is an excellent and supportive environment to expand your critical care nursing career.

CentraState Medical Center has an employment opportunity for a Health Unit Coordinator / Unit Secretary. The Health Unit Coordinator / Unit Secretary coordinates flow of activity on the unit. Provides receptionist, data entry and clerical services to nursing unit.

Responsibilities:

• Answers phones politely and according to telephone etiquette scripting. Coordinates texts/calls to physicians, families, interdisciplinary departments and other health care agencies.
• Conducts an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Escorts/directs patients, families, visitors to rooms on unit and common destinations.
• Maintains inventory of unit supplies from the Warehouse or Central and replenishes when appropriate.
• Maintains the correct PAR levels for lab supplies and correctly orders supplies as needed.
• Ensures that lab supplies are not expired. Discards as appropriate.
• Correctly orders unit supplies through Lawson according to PAR levels.
• Requests/orders office supplies from Staples and supplies for copier/fax machines.
• Orders specialty supplies such as beds from outside vendors as directed by RN.
• Enters facility and Environmental Services work orders with follow up on identified issues to completion.
• Performs performance improvement audits as per Nurse Manager, i.e., handwashing.
• Responds to patient call bells courteously and in a timely manner and relays information/requests to appropriate staff in a timely manner. Notifies nurse immediately for patients in pain/discomfort.
• Coordinates new admissions, discharges and transfers in EPIC and with admitting, other departments, Physicians, Nurse Manager, and other facilities as necessary.
• Prepares and maintains patient charts as per Chart Lite policy.
• Notifies the nurse of patients on surveillance cameras who may potentially fall.
• Assists other units when necessary.
• Performs hourly rounding:
• Performs environmental rounds to ensure a safe a risk-free environment.
• Updates white boards in patient rooms as indicated by nursing leadership.
• May retrieve non-medical items for patients, i.e., blankets, tissues, etc.
• Educates new admissions on iTigr system and use of TV.
• Completes EPIC Downtime Responsibilities which include:
• Maintenance of downtime documentation forms
• Daily audits to ensure enough paper and toner is available on printer
• BCA computer is on and reports are printing correctly. A census list will be printed daily.
• Develops and maintains staff schedules on the nursing unit and enters into API.
• Accurately enters all data into API scheduling system, including switches and education.
• Monitors staff's work behavior by keeping manager informed of lateness, OT and call outs.
• Manages daily staffing according to staffing guidelines in conjunction with staffing office, as requested.
• Assists the manager in arranging staff coverage as requested.
• Accurately completes all required reports within established timeframes.

Qualifications:

• High school diploma or equivalent required
• Previous related work experience preferred
• Knowledge of medical terminology helpful
• Strong professional, organizational, and interpersonal skills to effectively relate with all members of the healthcare team Knowledge of medical terminology helpful

About Us:

The system also offers a family medicine residency and geriatric fellowship training program in affiliation with Rutgers Robert Wood Johnson Medical School. Among its many honors and accreditations, CentraState is one of less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence four times and was designated a Great Place to Work-Certified™ Company by Great Place to Work® for the fourth consecutive year.

We believe in enriching the lives of our employees through work/life balance initiatives, tuition assistance, career advancement opportunities and much more.

Find out why our employees love their jobs and being part of the CentraState family!

What We Offer:

• Highly competitive compensation
• Excellent benefits package and rewards program
• 403(b) retirement plan with company match
• 401(a) retirement plan with employer contribution
• Life Insurance
• Tuition Reimbursement Program
• Growth Opportunity and Workforce Development Initiatives
• Continuing Education / Onsite Training
• A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
• Concierge Services with Work & Family Benefits
• Magnet recognized healthcare facility