[ref. q72182301] Tier 3/Executive IT Support Specialist

apartmentRobert Half placeWoodland Hills calendar_month12/31/24

Email brendan.steele@rht(.com) for consideration*

Robert Half (Technology Solutions) is searching for a Tier 3 / Executive IT Support Specialist with a background in AD/Entra ID, M365, Exchange, VDI, and escalated support. If this sounds like your background, then this Tier 3 / Executive IT Support Specialist role is for you.

For this opportunity, you will work in the Woodland Hills, CA area.

Position: Tier 3 / Executive IT Support Specialist
Hours/Duration: 40 hrs/wk, M-F, FTE/CTH
Top Skills: Tier 3 Service Desk Escalations, Executive Support, Azure, Entra ID/hybrid AD, M365, Exchange, VDI, etc.
Onsite/Remote: Onsite

Company: Travel/Tourism Industry

We are looking to present candidates immediately and this Tier 3 / Executive IT Support Specialist position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line).

You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).

Responsibilities:

Handle Level 3 IT Tickets from L1 and L2 Team
Administer Microsoft environment including O365 products - Intune, MS Teams, Exchange, SharePoint, OneDrive, Azure AD and on-prem AD (Hybrid), Azure Services, etc.
Handle escalated tickets and executive/VP requests with a great bedside manner
Work with 3rd party vendors (Microsoft, Cisco, Palo Alto, etc.)
Document resolutions, processes, knowledgebase articles, project plans/road maps/deliverables, etc.
Setup connections, manage end user/executive hardware & software
Resolve tickets from L1 and L2 teams globally. Mentor junior staff members
Setup Azure Virtual Desktop and/or Citrix VDI
Setup numbers within MS Teams, setup conference rooms
Resolve email and mail issues
Enroll users in Intune
Secure network against cyber threats
Setup and engineer MFA solutions

Skills:

4+ Years of Escalated Support & White-Glove Service (Supporting Executives)
M365, SharePoint, OneDrive, Exchange, Teams, Intune (MDM)
Azure Services (Entra, Virtual Desktop or AVD, etc.), Hybrid AD
Vendor Management
Professional/Polished, Natural Leader
Citrix Virtual Desktop (or Azure Virtual Desktop Infrastructure is preferred) – VDI Services is a huge preference
MFA
Network Fundamentals, LAN/WAN, Shared Printers, Connectivity
Endpoint Management/Deployments

local_fire_departmentUrgent

Legal Secretary

apartmentBremer Whyte Brown & O'Meara, LLPplaceWoodland Hills (CA)

Bremer Whyte Brown & O’Meara, LLP is looking for qualified candidates with a minimum of 2 years of recent litigation secretarial experience to fill the position of legal secretary in its Los Angeles office. This is not a position for paralegal. A...

electric_boltImmediate start

Part-time Retail Employee - Early Morning

placeWoodland Hills (CA)

Overview: The Retail Employee / Project Specialist Early Morning shifts is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. • This role will...

starFeatured

[ref. o85193016] Woodland Hills (CA) - Part Time Groundskeeper Manufactured Housing

apartmentInvestment Property GroupplaceWoodland Hills (CA)

Groundskeeper to join our team at Woodland Park, a 199-unit manufactured housing community in Woodland Hills, CA. This role ensures the physical aspects of the community are maintained and standards are met regarding grounds, amenities and overall curb appeal...