Administrative Assistant

This role is critical in ensuring smooth operations within our local branch.

Responsibilities:

• Oversee daily administrative tasks to ensure smooth operation of the local branch
• Act as the primary point of contact for client servicing, addressing their needs and inquiries
• Assist with various administrative tasks for the local branch, ensuring efficiency and productivity
• Process expense reports with attention to detail and accuracy
• Handle both inbound and outbound calls, providing exceptional customer service
• Perform data entry tasks and maintain customer records in an organized manner
• Manage email correspondence professionally and promptly
• Schedule appointments and organize meetings as required
• Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to complete tasks and projects
• Ensure customer satisfaction by resolving customer inquiries and issues promptly. • Minimum of 2 years of experience in an administrative role
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Proven experience in handling inbound and outbound calls
• Strong customer service skills
• Ability to perform data entry tasks with high level of accuracy
• Excellent written and verbal communication skills, including email correspondence
• Ability to schedule and manage appointments effectively
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks effectively
• Proactive problem-solving skills
• Demonstrated ability to work both independently and as part of a team