Weekend Receptionist

apartmentRobert Half placeWalnut Creek calendar_month 
We are looking for a meticulous and service-oriented Weekend Receptionist to become a part of our team in Walnut Creek, California. As a Weekend Receptionist, you will play a crucial role in managing visitor interactions, handling incoming calls, and managing data entry tasks.

This role offers a short term contract employment opportunity.

Responsibilities:
  • Manage incoming calls, transfer calls as necessary, and ensure messages are taken and referred appropriately.
  • Receive visitors, understand the purpose of their visit, and guide them accordingly.
  • Handle all email correspondence and ensure all inquiries are responded to promptly and accurately.
  • Perform assorted clerical tasks such as typing, filing, and sorting mail.
  • Maintain and update various logs, including incident reports and wake-up calls.
  • Handle emergency calls from residents and nursing staff and provide appropriate directions to emergency vehicles.
  • Accept and manage deliveries such as flowers, packages, and mail.
  • Manage data entry tasks for administrative staff and ensure accuracy of records.
  • Arrange transportation for residents as needed, including van rides and cab services.
  • Keep track of routine records such as census lists and resident directories. • Must have a minimum of 1 year of experience in a similar role.
  • Proven experience as a Part-Time Receptionist is essential.
  • Proficiency in Receptionist Duties is required.
  • Experience with handling a switchboard and managing phone lines (1-10 lines) is necessary.
  • Excellent customer service skills are critical.
  • Ability to transfer calls effectively and efficiently.
  • Proficient in Email Correspondence.
  • Must have experience in Computer Data Entry.
  • Prior experience in Data Entry is a must.
  • Experience in Senior Housing would be advantageous.
  • Familiarity with the operations of an Assisted Living Community is a plus.
  • Knowledge of Assisted Living Residences is desirable.
  • Must be available to work during weekends.
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