Administrative Assistant

We are offering a contract to hire employment opportunity for an Administrative Assistant in Salem, Massachusetts. The Administrative Assistant will be a vital part of our team, managing and updating our Salesforce database, along with supporting general administrative duties across the team.

• Accurately update and maintain records in Salesforce database.
• Input gifts and track in-kind gift sponsors using Salesforce and spreadsheets.
• Assist in the organization and wrapping of gifts for annual gift drives.
• Generate and print acknowledgment letters utilizing Microsoft Office Suite.
• Provide a range of general administrative support to the team.
• Step in and assist team members with their tasks when necessary.
• Ensure all customer inquiries are resolved promptly and efficiently.
• Monitor customer accounts and take necessary actions as required.
• Utilize Salesforce Lightning Platform and Salesforce.com for various tasks.
• Apply Administrative Assistance and MS Office skills in daily operations. • Minimum of 1 year of experience in an Administrative Assistant role or similar position.
• Proficiency in Salesforce Lightning Platform and Salesforce.com.
• Strong administrative assistance skills, including scheduling, correspondence, and customer service.
• Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to multitask and prioritize tasks effectively.
• Ability to work independently and within a team.
• Proactive attitude with a willingness to take on additional responsibilities as needed.
• High school diploma or equivalent; higher education or certifications a plus.