Box Office Attendant | Part Time | Tahoe Blue Event Center

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview:

Under supervision of the Director of Ticketing and Box Office Supervisor, responsible for ticket sales and customer service for all ticketed events at the Tahoe Blue Event Center.

This role pays an hourly rate of $20

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until May 2, 2025.

Responsibilities:

• Know and understand the operations of the TicketMaster/TM1 Sales ticketing system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Know and understand seating charts and configurations of the TBEC
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets.
• Communicate and satisfy patrons with world class customer service
• Operate phone and call in from patron's requests for information
• Maintain confidentiality
• Additional duties may be assigned by Director of Ticketing or Box Office Supervisor

Qualifications:

• Ability to multitask in a fast‐paced environment
• Familiarity with Windows based computers
• Possess excellent customer service skills
• Experience working with the public
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
• Must be able to work in a loud noise environment
• Must be 18 years or older
• Strong verbal communication skills in the English language (Spanish is a plus)
• Proven ability to work well with all levels of management
• Strong analytical and problem‐solving skills

Strengthened by our Differences. United to Make a Difference:

Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.