Human Resources Manager

Location : Name: Eau Claire - N. Clairemont Ave

Position Type: Full-Time

Company Overview:

ABOUT FESTIVAL FOODS:

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary:

Reports To: Store Director

You will also work in close partnership with the Support Office to develop strategies on all core functions of the position including recruitment, associate development, benefits, compensation, and employee relations.

Job Description:

• Responsible for the full-cycle recruitment efforts of the store. This includes creation of job postings, sourcing, screening, interviewing, extending offers, and performing new hire orientation.
• Responsible for creating a talent pipeline by regularly searching for “A” level talent for future needs of the store.
• Partners with leaders on employee relations and performance management situations and consults with the Support Office Employee Relations team on escalated workplace issues and investigations.
• Builds relationships with associates and fosters a sense of belonging through active inclusion of individual talents, perspectives, experiences, and capabilities.
• Works side by side with the leadership team to build relationships, drive engagement, drive loyalty and retention, and develop a best in class work environment.
• Coaches leaders to lead their teams, navigate difficult situations, and resolve employee relations issues.
• Leads weekly payroll processing including daily timecard edits, creating new associate profiles and ensuring time cards are accurate on a weekly basis before the close of payroll. Additionally, this position is responsible for maintaining compliant payroll records on-site.
• Promotes awareness of associate’s rights and actively manages leave management options for eligible store associates by partnering with third party vendors on FMLA, STD, ADA, and Worker's Compensation administration.
• Performs accommodation reviews by engaging associates and leadership to ensure business needs are met.
• Responsible for rolling out programs and providing training to support our associates and leadership team.
• Leverages associate data such as turnover, exit interviews, and HR Scorecard metrics to guide decision-making and offer solutions to improve results.
• Serves as a direct resource to associates on benefits including medical, dental, ancillary benefits, 401(k) and paid time off.
• Facilitates company recognition programs and ensures leaders are executing program standards.
• All other duties as assigned.

RELATIONSHIPS AND CONTACTS

Supervisory Relationships:

• Directly reports to the Store Director
• Indirect reporting relationship with Sr. Director of Human Resources and Assistant Director of Human Resources

Organization Relationships:

• Daily contact with all levels of store management to provide coaching, discuss recruitment needs, provide HR policy interpretation and guidance.
• Frequent contact with HR colleagues to share best practices and expertise.
• Regular contact with the area HR Market lead to seek support and guidance on all in store activities including employee relations and procedural questions.
• Frequent contact with the HR team at the Support Office to gain information, work on joint projects, and seek advice and counsel based on their areas of expertise.
• Frequent contact with in-store associates regarding store matters and their career with Festival Foods.

External Business Relationships:

• Contact with Human Resource peers through SHRM and other organizations.
• Contact with HR interest groups, other companies, consulting firms, and a variety of industrial associates to exchange information and keep abreast of new HR developments, best practices, and market trends.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Bahelor's degree in Human Resources or Operations Management experience of at least 2 years is required. SHRM-CP/PHR is preferred. Strong knowledge required in the following:

• Recruiting
• Employee relations
• Compensation & Benefit program interpretation and training
• Working knowledge of employment law and regulations
• Displays strong attention to detail and enjoys writing detailed and well-structured notes, written decisions and other communications.
• Accurate spelling and grammar skills
• Strong typing and basic computer skills.
• Strong written and verbal communication skills, including presentation skills.
• Demonstrated ability to work on highly confidential matters and to maintain absolute discretion and confidentiality as to those matters.
• Strong level of influence skills
• Ability to interact with all levels within the organization
• Upbeat, positive, and energetic attitude
• Ability to work independently and apply sound judgement on HR and business issues
• Excellent time management skills
• Demonstrated ability to develop relationships with, coach, and advise leaders

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Sitting at a computer 50% of the time.
• Bending, stretching, and occasional lifting of up to 50 lbs. is required.
• Walking the store is an essential part of this role and is expected each day.
• Professional presence and proper phone etiquette is required.

WORK SCHEDULE

The HR Manager is a full-time salary position (45 hours). The most common shift to be worked will be 7:30am to 5pm including weekdays, weekends, and holidays.

Benefits Overview:

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.

Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

Address: 2615 North Clairemont Ave

City: Eau Claire

State: WI

Postal Code: 54703