Office Assistant

We are offering a contract to hire employment opportunity for an Office Assistant in our team based in Washington, District of Columbia. The role is set in an industry where efficiency in handling tasks such as processing customer applications, maintaining accurate records, and resolving customer inquiries is highly valued.

Responsibilities:

• Assist in managing calendars and scheduling appointments for the Director of Education.
• Responsible for answering inbound calls and providing excellent customer service.
• Use computer programs and CRM systems to maintain accurate customer records.
• Handle office inventory management tasks, including ordering lunch and office supplies.
• Perform clerical duties such as preparing payroll and addressing benefits-related questions.
• Utilize strong communication skills to resolve customer inquiries effectively.
• Execute billing functions as necessary.
• Provide support in booking flights for the Director of Education when necessary.
• Ensure the office runs smoothly by efficiently scheduling tasks and activities. • Proficiency in various computer programs
• Experience with Customer Relationship Management (CRM) software
• Ability to handle answering inbound calls efficiently and professionally
• Familiarity with billing functions and financial transactions
• Proven experience in performing clerical duties such as filing, typing, and copying
• Excellent communication skills, both written and verbal
• Experience in scheduling appointments, meetings, and events
• Capable of multitasking and prioritizing tasks in a fast-paced office environment
• Demonstrable organizational skills and attention to detail
• Ability to work independently and as part of a team
• High school diploma or equivalent required; additional qualifications in Office Administration are a plus.