Call Center Representative
Looking for a quick gig with great hours and NO weekends? This role is perfect for you! Earn $16/hour while working Monday through Friday, 7:30 AM to 3:30 PM—and best of all, no prior call center experience is required!
Your main responsibility will be answering inbound phone calls using a super easy, pre-written script to help customers sign up for 90 days of free identity protection. You'll collect and input customer details, assist with any questions, and provide friendly, professional service to ensure a positive experience for every caller.All calls are scripted, so you'll know exactly what to say. Plus, business casual dress means jeans, shorts, and sandals are totally acceptable!
Orientation is onsite (unpaid), with self-paced training to get you ready. If you're available to start Monday, let’s connect today and get you on board!
salary: $15 - $16 per hourshift: First
work hours: 7:30 AM - 3:30 PM
education: High School
Responsibilities- Handle Inbound Calls: Answer incoming calls using a pre-written script to ensure smooth and professional interactions with customers.
- Identity Protection Enrollment: Guide callers through signing up for 90 days of free identity protection, explaining benefits and post-trial charges.
- Follow Call Scripts Precisely: Maintain a high level of consistency by sticking to the provided script during every call.
- Customer Information Management: Accurately collect and enter customer data into the system during each call.
- Assist with Inquiries: Respond to any questions or concerns from callers about the identity protection service or trial period.
- Provide Friendly and Efficient Service: Uphold a positive, professional tone to ensure customer satisfaction.
- Meet Performance Standards: Complete calls efficiently and adhere to any productivity or quality guidelines set by the client.
- Call Center Support
- Call Center
- Active Listening
- Telephone Etiquette
- Empathy
- Typing Skills
- Years of experience: 0 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.