Software Quality Assurance Specialist

Overview:

With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

Role:

The QA Specialist works closely with developers, business analysts, and product owners to align software delivery with business goals and maintain high-quality standards.

Company Benefits:

• Paid Training & Ongoing Development – Invest in your career with fully paid initial and continuous training.
• Top-Tier Health Insurance – Choose from excellent options, including a FREE employee-only plan.
• Dental & Vision Coverage – Prioritize your overall health with added benefits.
• Supplemental Insurance Options – Access Accident, Critical Illness, Disability, and Supplemental Life coverage.
• FREE Life Insurance – Coverage equal to your annualized pay at no cost to you.
• 401(k) Retirement Plan – Secure your future with a 50% match on the first 6% of your contributions.
• Generous Time Off – Recharge with 7 paid holidays, and Paid Time Off (PTO).

Min Compensation: USD $65,000.00/Yr.

Max Compensation: USD $80,000.00/Yr.

Responsibilities:

• Develops, executes, and maintains comprehensive test plans, test cases, and test scripts for ERP systems, mobile applications, and web applications
• Conducts both manual and automated testing to identify defects, usability issues, and performance bottlenecks
• Collaborates with developers, business analysts, and product owners to understand requirements and ensure the delivery of high-quality software
• Identifies, documents, and tracks defects using issue-tracking software, working closely with the development team to drive resolution
• Performs regression testing to verify that existing functionality remains intact with each new release
• Validates software functionality against both business and technical requirements
• Assists in defining and implementing QA processes, best practices, and test automation strategies
• Actively participates in sprint planning, stand-ups, and retrospectives as part of the Agile development process
• Provides constructive feedback and recommendations to drive continuous improvements in software quality
• Ensures compliance with company quality standards and applicable regulatory requirements
• Completes assigned tasks in a safe, accurate, thorough, and alert manner
• Upholds Company policies and procedures
• Works in a professional manner with managers, supervisors, coworkers, customers, and the public
• Other related job duties as assigned

Qualifications:

• Proficient in SQL and database testing
• Familiar with Agile/Scrum development methodologies
• Strong problem-solving skills with exceptional attention to detail
• Excellent communication skills, both written and verbal, with the ability to work collaboratively in a team-oriented environment
• Deep understanding of software testing methodologies, including functional, regression, performance, and usability testing
• Knowledge of performance testing tools (e.g., JMeter, LoadRunner) is a plus
• Advanced proficiency in Microsoft Office, particularly Excel (Pivot Tables, VLOOKUP, Macros, Formulas)
• Ability to coordinate, contribute to, and collaborate within cross-functional teams
• Thrive in dynamic, fast-paced environments while managing multiple priorities
• Able to work independently with minimal supervision and take initiative to complete assignments
• Exceptional organizational skills and keen attention to detail

Education and Experience:

• BS/BA degree in Computer Science, Engineering, or a related field from an accredited university, or a minimum of 5 years of relevant experience
• 2-5 years of experience in software quality assurance or a related field
• ISTQB certification or other relevant QA certifications
• Experience with testing ERP systems, mobile applications (iOS and Android), and web applications
• Hands-on experience with test case management and defect tracking tools (e.g., JIRA, Azure DevOps, TestRail)
• Familiarity with test automation tools and frameworks (e.g., Selenium, Appium, Postman) is a plus
• Experience with API testing and tools such as Postman or SoapUI
• Familiarity with CI/CD pipelines and test automation integration
• Previous experience in HVAC Industry or other service business preferred

Physical Requirements:

• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15 lbs.
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing
• Ability to travel on occasion

Other requirements:

• May be required to use personal smartphone with a camera capable of reading a QR code for 2 factor authentication