Administrative Assistant

As an Administrative Assistant, you will be an integral part of our operations, enhancing our services with your skills and expertise.

Responsibilities:

• Handle and respond to inbound calls in a detail oriented manner
• Provide outstanding customer service to all clients
• Accurately input data and maintain customer records
• Correspond with customers and clients via email efficiently
• Schedule appointments and manage the calendar effectively
• Utilize Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word for various administrative tasks
• Monitor customer accounts and take appropriate actions when necessary
• Ensure smooth inbound and outbound calls operations
• Manage and resolve customer inquiries promptly and effectively.
• Demonstrated experience in efficiently and courteously answering inbound calls
• Strong customer service skills with an emphasis on courtesy and problem-solving
• Proficiency in data entry, with a focus on detail and accuracy
• Excellent email correspondence skills, ensuring clear and detail-oriented communication
• Experience in handling both inbound and outbound calls
• Skilled in using Microsoft Excel for data management and analysis
• Proficiency in using Microsoft Outlook for email, calendar, and task management
• Ability to create and edit presentations using Microsoft PowerPoint
• Proficiency in Microsoft Word for creating and editing documents
• Experience in effectively scheduling appointments, managing calendars, and coordinating meetings