Business Services Specialist - Norristown

Overview:

Salary $43,500 year

Classification: Non-Exempt

• Responsible for approving CWDS job postings through a detailed validation process.
• Responsible for reviewing and completing Employer Verification Forms (EVFs) by contacting employers or company representatives
• Responsible for approving or rejecting new employer registrations in CWDS
• Identify, contact, and engage with prospective employers to solicit position openings and support external recruitment efforts

Responsibilities:

• Complete a thorough review of New Employers looking to join and utilize the PA CareerLink® website, following an established approval process
• Approve CWDS job postings using a thorough validation process
• Perform the EVF verification process accurately, enter data, case note, and upload completed forms to SharePoint for data entry and provide quality control on EVFs for state compliance
• Keep the EARN Program Manager and Business Services Team Lead apprised of successes and obstacles while maintaining a strong focus on required tasks
• Promote CareerLink® services and record all employer contacts and services in CWDS
• Identify potential employer partners by reviewing employers most often utilizing the PA CareerLink® job board and connect with Business Services Team members for outreach
• Solicit job openings from employers and organize detailed job descriptions for job bank
• Review participant employment skills and match with active positions in the job bank
• Meet performance criteria and program required goals as set by the Business Service Team Lead
• Support onsite recruitment events hosted by the Business Services Team
• Represent CareerLink® at conferences, meetings, and select social functions as required
• Daily activities and responsibilities may vary depending on Business Services Team need

Qualifications:

• 1-3 years of data entry or related work experience required
• Associates Degree in Business or equivalent experience
• Good interpersonal communication, and digital literacy skills
• Customer service experience required
• Ability to converse with a wide range of professionals and demonstrate a positive professional attitude
• Must be able to work independently
• Proficient in Microsoft Office Products