Front Office Manager
Property Description:
Join the team at Hotel Zephyr - Fisherman's Wharf, located in the heart of San Francisco's iconic waterfront! As a unique and vibrant hotel, we are seeking enthusiastic and motivated individuals to be part of our team. With our innovative and playful nautical-themed decor, Hotel Zephyr offers an exciting and dynamic work environment.As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With Fisherman's Wharf as our backyard, you will have access to the city's top attractions and a bustling, energetic atmosphere.
Join us and be part of a team that values teamwork, creativity, and a commitment to excellence in hospitality. Apply now and embark on a rewarding career at Hotel Zephyr - Fisherman's Wharf!
Overview:
Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations.As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce.
If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!
Qualifications:
- 2+ years of experience in hotel front desk management/supervisory operations or related field
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Read, write and speak English fluently
- Proficient in hotel management software and Microsoft Office
- Detail-oriented and able to multi-task effectively
- Customer service oriented and committed to providing exceptional guest experiences
- Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
- Prior cash handling experience necessary
- Ability to work flexible hours, including weekends and holidays as needed
Benefits:
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
- Free Parking
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range: USD $72,000.00 - USD $75,000.00 /Yr.