Regional Field Service Manager (Travel)
We are seeking a Regional Field Service Manager to oversee service operations across the Western U.S. This role is ideal for an experienced water heater/boiler technician or a seasoned plumber looking for a new challenge. The position requires strong knowledge of state and national plumbing codes and the ability to manage field service operations while supporting customers and service providers.
Responsibilities:
- Provide technical support and on-site service for water heating systems.
- Conduct customer site visits to troubleshoot and resolve issues.
- Train and manage contracted service providers.
- Ensure compliance with state and national plumbing codes.
- Work closely with sales, engineering, and quality teams to address product concerns.
- Handle service-related complaints and resolve warranty claims.
- Maintain relationships with reps and provide guidance on company policies.
- Travel extensively across NM, AZ, CA, CO, ID, UT, NV, WY, MT, WA, and OR.
Qualifications:
- 5+ years of experience servicing water heaters/boilers or a strong plumbing background.
- Knowledge of plumbing codes (state and national regulations).
- Experience with HVAC, mechanical, and electrical systems is a plus.
- Trade certifications such as Certified Quality Engineer, EPA608, NATE preferred.
- Proficiency with Microsoft Office, SalesForce, and SAP.
- Strong problem-solving and customer service skills.
- Ability to work independently and manage multiple tasks efficiently.
If you're an experienced technician or plumber ready to take the next step into field service management, we want to hear from you! Salary: $100K - $110K + bonus. To apply, please send your resume and cover letter highlighting your relevant experience to Alissa at alissa.do@adeccona.com. Only shortlisted candidates will be contacted.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/. The Company will consider qualified applicants with arrest and conviction records.
Pay Details: $100,000.00 to $110,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance