Manager of Tech Support
Robert Half Hudson
We’re looking for an Application Support Manager to lead a team supporting external customers and users of a SaaS platform. You’ll lead a team of support specialists, troubleshoot issues, developer KPIs, and ensure seamless application operations.
What You’ll Do:
- Manage and mentor the support team
- Handle escalations and critical incidents
- Collaborate with developers and stakeholders
- Improve system reliability and user experience
What You Bring:
- Experience in application support team management
- Strong problem-solving skills and tech know-how
- Excellent communication and leadership abilities
Ready to keep things running like a well-oiled machine? Apply now! ?
SaaS
SQL
Team Management of teams larger than 5
Making Opportunity Count IncFitchburg (MA), 22 mi from Hudson (NH)
and network issues and work on enterprise projects as assigned.
Essential Duties and Responsibilities:
• Provide technical support to users via phone, email, or in-person
• Travel to agency locations as needed to diagnose and resolve network and hardware...
AmazonWestborough, 35 mi from Hudson (NH)
Job summary
Technical Support Engineer - Mechatronics and Sustainable Packaging
Technical Incident Management and Engineering
This position is an engineering role supporting a distributed Amazon network across NA and EU regions.
Night Shift: 10...
Robert HalfManchester, 16 mi from Hudson (NH)
We are searching for a hands on Manager of Technical Support to join a stable team in Manchester, New Hampshire. The successful candidate will be responsible for overseeing all aspects of the technical support team and processes, which span both...