[ref. v1396817] Front Desk Coordinator - Phoenix

We are in search of a Front Desk Coordinator to join us in Phoenix, Arizona. The role involves administrative tasks in a dynamic environment, where you will be the first point of contact for clients and visitors. The Front Desk Coordinator will handle a variety of tasks, from answering multi-line phone systems to providing concierge services, while maintaining an organized workspace.

• Serve as the first point of contact for clients and visitors, ensuring a positive and welcoming experience
• Efficiently manage multi-line phone system, directing calls to the appropriate individual or department
• Provide concierge services, assisting visitors with directions and any other required information
• Maintain a clean and organized front desk, ensuring a detail-oriented appearance at all times
• Assist in cash handling procedures, primarily dealing with credit card transactions
• Keep clients engaged while they wait for their appointments, ensuring a comfortable waiting experience
• Coordinate and organize files, maintaining up-to-date and accurate records
• Utilize Microsoft Word, Excel, and Outlook for data entry and other administrative tasks
• Offer assistance during busy periods, such as Saturdays, to ensure smooth operations
• Resolve customer inquiries promptly and professionally, providing exceptional customer service at all times. • Strong administrative assistance skills with a proven track record
• Experience in answering multi-line phone system efficiently
• Proficiency in providing concierge services, demonstrating excellent customer service
• Exceptional customer service skills, able to handle client inquiries and complaints effectively
• Skilled in data entry, ensuring accurate and timely input of information
• Excellent interpersonal skills with the ability to communicate effectively with clients and team members
• Proficiency in using Microsoft Excel for data analysis and reporting
• Experience with Microsoft Outlook for managing emails and scheduling meetings
• Proficiency in using Microsoft Word for document creation and editing
• Ability to organize files systematically for easy retrieval and reference