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- 0 FTE Full time Day - 08 Hour R2442715 Onsite 108460021 Site Support Svcs-Admin Facilities & Hospitality CASTRO VALLEY, 20055 Lake Chabot Rd, CaliforniaIf you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.
This is a Stanford Health Care job.
Located in the heart of Silicon Valley, Stanford Health Care’s mission is to heal humanity through science and compassion, one patient at a time. The Facilities Services & Planning (“FS&P”) division plays a key role in helping Stanford Health Care accomplish this mission.With a fast-paced, tech-savvy, and lean culture that focuses on goals, metrics, and continuous improvement, FS&P provides non-clinical operational support to Stanford Health Care and other Stanford Medicine entities to ensure safe and successful non-clinical operations 24/7 and plan for the organization’s future facility needs.
Site Support Services is one of ten business units within FS&P.
More information about FS&P and its business units can be found at this site: Facilities Services & Planning (FS&P) | Stanford Health Care
The Site Support Services business unit manages over 3.5 million square feet of facilities at over 150 ambulatory care and administrative locations across the Bay area. This encompasses multiple Stanford Medicine entities including Stanford Health Care, Stanford Medicine Children’s Health, and Stanford Health Care Tri-Valley.With a budget of over 64-million-dollars, Site Support Services oversees facility engineering, facility maintenance, project/construction management, property/facility management, housekeeping, and collaborates with security and environmental health & safety.
Being a member of FS&P and Site Support Services means you are part of keeping a very large and complex health care network of entities and facilities functioning smoothly.
Do you have experience in facility maintenance and operations, building efficiency, project management, tenant safety, and emergency preparation/response? This is your chance to join the team as a Facility Manager! Stanford Health Care Facility Managers provide higher standards of care every day.The Facility Manager (“FM”) reports to the Senior Manager - Facilities Management – Site Support Services. The Facility Manager is directly responsible for a portfolio of about ~500K square feet. The FM is the key point of contact for the customer; the FM will manage, supervise, and aggregate internal and external services for the customer in providing a safe, productive environment for patients, guests, and employees.
The Facility Manager is an onsite position located at Stanford Health Care, with frequent travel to Site Support Services locations required. The Facility Manager must understand the building’s design and equipment needs. The Facility Manager obtains quotes and tenders from vendors and suppliers.
The Facility Manager will also act as a liaison between the client/users and all other project participants, including consultants, contractors, vendors, and outside jurisdictional agencies. This position will provide leadership, coordination, and support to the designated project teams and ensure that all projects are completed within budget, on schedule, and meeting all program objectives and appropriate governmental regulations.
If you are interested in joining a nationally recognized healthcare system, home to numerous Nobel Prize winners, and being part of a cohesive team of Engineers, Senior Facility Managers, Facility Managers, Facility Coordinators, and other professionals, please read the job description below and apply online.
A Brief Overview
The Stanford Health Care Facilities Management department contains professionals responsible for facilities totaling over two million square feet in the portfolio. The Facility Manager I assists the Regional and Facilities Manager in the execution of operational duties requiring extensive field work as related to vendor meetings; site inspections and project follow up and close out.
LocationsStanford Health Care
What you will do- Maintains healthy, safe work environment through rounding and visual observation.
- Collects and assembles measures and metrics at each site for reporting.
- Participate in the FS&P On Call System.
- Develops and maintains relationship with the Administrative Assistants of the VPs and the primary contacts; coordinates Campus Council activities as applicable.
- As needed, conducts site visits with ACE's and/or E&M Technician for correction of customer-generated issues.
- Assists with the review and monitoring of E&M metrics (i.e. backlog and response) for portfolio for follow up with the ACEs as needed.
- Supports Facility Managers in execution of tasks and/or follow up as related to activities that impact the customer.
- Assists with the management, coordination and integration of site/zone services (as applicable) to include but not limited to parking, security, cleaning, landscaping, building system & equipment maintenance services, fire life safety, emergency response.
- Participates with FM on regular site inspections for condition, safety and aesthetics to include vendors, landlords-property managers for proper building maintenance and functionality to document and manage the corrective actions generated from the site visit.
- May assist FM by conducting Landlord-Property Manager meetings for follow up on correction of site issues.
- As applicable, supports FM to work in partnership with E&M to manage Landlord compliance with Fire Life Safety regulations including adherence to lease terms regarding Joint Commission.
- Assists with scoping review as needed.
- Supports emergency response in field in partnership with E&M personnel.
- Assists with annual generation of letters to Landlords regarding compliance with Fire Life Safety regulations; follows up on receipt of information to report to Team.
- Assists in managing non-skilled labor pool to coordinate facilities requests as applicable.
- Directly coordinates and/or directs contractor to execute moves, adds and changes; attends meeting to execute details.
- Fulfills requests by working and meeting with vendors as needed.
- Workplace environment support and coordination.
- Assists with workplace services i.e. coffee/copy room and conference room management.
- Assists with E&M as partner, of medical system service.
- Assists with ICRA/PCRA documentation completion per policy.
- Assists with improving cost efficiencies, management of purchased services, PO balance report review, budget and variance report preparation.
- Assists in the creation of need new site activation materials i.e. welcome packets.
- Aides in execution of projects through meeting and coordinating vendors.
- Assists, as applicable for decommissioned sites, coordinates services to close out.
- Bachelor's degree in a work-related discipline/field from an accredited college or university. Relevant experience in lieu of degree may be considered. Relevant experience in lieu of a degree is in addition to experience requirements for this position.
- 2 years of progressively responsible and directly related work experience.
- Valid California Driver’s License
- Preferred professional designations;
- Professional designations through Building Owners and Managers Institute (BOMI).
- Professional designations through International Facility Management Association (IFMA).
- Professional designations through Commercial Real Estate Certification Institute (CRECI).
- Parking operations (valet and self-park garages and lots).
- Ability to apply judgment and make informed decisions.
- Ability to conduct analysis and formulate conclusions.
- Ability to effectively prioritize work and meet deadlines in a fast-paced environment.
- Ability to foster effective working relationships and build consensus.
- Ability to plan, organize and manage building operational services; develop, implement and evaluate a variety of building and operation systems and preventative maintenance programs.
- Ability to plan, organize, prioritize, work independently and meet deadlines.
- Ability to understand the terms of a contract for facilities maintenance or repair and ensure that work is performed accordingly to that contract.
- Knowledge of regulations, procedures or technical reference materials relating to building maintenance.
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other.C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:
- Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above.
People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $54.22 - $71.84 per hourThe salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.