Medical Receptionist

This role offers a short term contract employment opportunity.

Responsibilities:

• Utilize Allscripts, Cerner Technologies, Dentrix Dental Software, Eaglesoft, and EHR SYSTEM to manage patient records and facilitate clinical operations.
• Act as the first point of contact for patients, answering inbound calls and addressing inquiries in a professional and timely manner.
• Conduct billing functions, ensuring accurate and timely processing of patient payments and insurance claims.
• Maintain and update patient charts and graphs to accurately reflect patient history and treatment plans.
• Support clinical trial operations, assisting in the coordination and administration of trials as needed.
• Assist in the management of patient appointments, including scheduling, rescheduling, and appointment reminders.
• Contribute to the maintenance of a clean and organized reception area to ensure a positive patient experience.
• Adhere to all privacy and confidentiality guidelines to ensure patient information is protected.
• Collaborate with other members of the healthcare team to ensure seamless patient care.
• Continuously develop professional skills and knowledge through training and professional development opportunities. • Proficiency in using Allscripts, Cerner Technologies, Dentrix Dental Software, Eaglesoft, and EHR SYSTEM.
• Ability to answer and manage inbound calls efficiently.
• Familiarity with billing functions in a medical setting.
• Proficient in creating and interpreting charts and graphs.
• Experience in managing and coordinating clinical trial operations.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Strong organizational skills and attention to detail.
• Knowledge of medical terminologies and procedures.
• Ability to maintain patient confidentiality at all times.
• High school diploma or equivalent; further training will be a plus.
• Experience in customer service will be advantageous.