Collections Specialist

Nick Corieri with the Syracuse branch of Robert Half has an exciting opportunity in Syracuse, New York, for a Collection's Specialist. This role is primarily focused on maintaining efficient communication with debtors, clients, and courts for recovery purposes.

Responsibilities:

• Accurately maintaining file records and consistently reviewing them for necessary updates.
• Conducting thorough searches for debtors and their assets to streamline the collection process.
• Assessing files to determine their collectability or if further action from an attorney is required.
• Regularly ordering reports that are relevant to collection proceedings.
• Utilizing skip tracing techniques to obtain addresses on new files as necessary.
• Preparing settlement documentation and repayment plans for debtors.
• Developing enforcement documents for recovery purposes.
• Calculating payoffs for debtors and third parties.
• Generating status reports for clients on a regular basis.
• Assisting with various billing functions and claim administration tasks as needed.
• Handling inbound calls and addressing customer inquiries promptly and professionally.

• Solid understanding of Accounts Receivable (AR) processes is required for tracking unpaid invoices.
• Ability to handle Answering Inbound Calls in a detail-oriented manner to resolve billing issues and queries.
• Previous experience in Collections is desirable to negotiate payments and maintain customer relations.
• Prior role in Legal Collections is preferred for a comprehensive understanding of the job responsibilities.