Receptionist (WM Partners)

About WM Partners

WM Partners is certified as a diverse-owned firm by the National Association of Investment. Learn more at https://wmplp.com/

Location/Workplace

Aventura, FL (Onsite Monday-Friday 8am-5pm ET)

About the Role

The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask efficiently.

• Greet and Welcome Visitors: Create a warm and professional first impression by greeting all visitors and directing them to the appropriate person or meeting room.
• Manage Phone Lines: Answer, screen, and forward incoming calls promptly, taking accurate messages as necessary.
• Maintain Front Desk Operations: Ensure the reception area remains tidy and presentable, equipped with all necessary materials.
• Coordinate Mail and Deliveries: Receive, sort, and distribute daily mail and deliveries to relevant personnel.
• Administrative Support: Provide clerical support such as scheduling meetings, booking conference rooms, maintaining visitor logs, and assisting in documentation and filing.
• Visitor and Security Management: Issue visitor passes and manage visitor records in compliance with security protocols.
• Access Pass Management: Oversee the application, issuance, and renewal of employee access passes. Maintain accurate records of all access assignments
• Calendar Management: Assist with scheduling and managing appointments and meetings for staff and executives as needed.
• Assist with Office Supplies: Monitor and order office supplies to ensure the office runs efficiently.
• Handle Inquiries: Address and resolve basic queries from visitors, clients, and staff or refer them to the relevant person or department.
• Vendor Management: Primary point of contact for vendor communications. Maintain updated vendor list.
• Document Collection: Gather and organize documentation, including receipts, invoices, and credit card backups, in a timely manner.

• Previous experience in a receptionist, front desk, or customer service role.
• Strong communication skills and professional phone etiquette.
• Excellent organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
• Ability to multitask and prioritize in a fast-paced environment.
• Friendly, approachable and people-focused.
• Discretion in handling confidential information.
• Bilingual in Spanish and English.

Benefits

Benefits include, but are not limited to, comprehensive medical, dental, vision, life insurance, and disability plans, generous 401K Match & PTO, paid parental leave and a wellness reimbursement program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status or any other legally protected factor.