Housing Assistant - San Rafael

This role requires extensive interaction with clients, conducting interviews, evaluating eligibility, and ensuring accurate records are maintained.

Responsibilities:

• Conduct interviews with potential and current program participants to determine eligibility for housing assistance.
• Guide participants on all policies and procedures of the Section 8 Housing Authority program, including rental assistance eligibility requirements and restrictions.
• Review applications and perform income, local police, and reference checks.
• Conduct home visits as required, ensuring the appropriate living conditions for the participants.
• Conduct special and interim eligibility reviews in response to changes in household composition, income, or moves, including portabilities.
• Maintain accurate records of all applications and declarations, ensuring completeness and consistency.
• Calculate rental liability and appropriate levels of tenant payments based on established rules, policies, and procedures.
• Schedule interviews for new applicants and existing tenants for further eligibility determinations.
• Provide general information and assistance to the public regarding housing eligibility requirements.
• Perform other related administrative support functions as required, including handling incoming calls and inquiries regarding housing programs, eligibility, and assistance. • Minimum of 2 years of experience in a Housing Assistant role or similar position within the non-profit sector
• Proficiency in Accounting Software Systems and ADP - Financial Services
• Experience with CRM and JD Edwards EnterpriseOne systems
• Familiarity with Management Systems
• Demonstrated expertise in Accounting Functions including Accounts Payable (AP) and Accounts Receivable (AR)
• Experience with Billing Functions and Budget Processes
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work effectively both independently and as part of a team
• Commitment to uphold and promote the organization's values and mission.