Marketing Coordinator: III (Senior)
Robert Half Laurel
We are extending a long-term contract employment opportunity for a Marketing Coordinator: III (Senior) to join our team. As a Marketing Coordinator, you will be playing a crucial role in managing residual products sales contracts, sales orders processing, and departmental account payables and receivables.
You will be stationed in Inver Grove Heights, Minnesota, 55077, United States and will be working closely with the Residual Marketing and Refinery Supply departments.
Responsibilities:
- Efficiently handle customer inquiries by providing quality customer service and processing account adjustments when necessary.
- Conduct thorough investigations and resolve any accounts payable issues for the department and the asphalt terminals.
- Prepare, distribute, and manage all contract-related documents.
- Create and execute sales orders for residual products in a timely manner.
- Maintain and update existing customer account information and collaborate with relevant departments for new customer acquisitions.
- Ensure proper collection of all documentation to invoice by scrutinizing shipments, refinery rail shipments, refinery truck shipments, asphalt terminal truck shipments, etc.
- Process monthly payments to customers for negative netback products.
- Address and respond to all contract-related inquiries promptly and efficiently.
- Act as the primary backup for all aspects of the refinery supply division, providing coverage for other contract administrative duties.
- Respond to emails sent to the department email inbox and answer the Residual Marketing main phone line, addressing any questions or issues in a timely manner.
- Provide necessary information to operations as requested. • Proven experience in Customer Service and Sales
- Proficiency in Office Functions and Documentation
- Proficiency in Microsoft Excel and other Microsoft Office Suites
- Extensive knowledge in Marketing and Training
- Familiarity with Operations and Accounts Payable (AP)
- Understanding of Compliance requirements
- Experience with Invoice and Payment Processing
- Knowledge of Contracts and Contract Administration
- Ability to handle Inbound and Outbound Calls
- Proficiency in Microsoft Outlook
- Experience with Shipping Functions
- Knowledge of Credit procedures
- Excellent Communication Skills
- Ability to answer customer queries promptly
- Skills in making necessary Adjustments in customer accounts
- Proficiency in Debit Credit procedures
- Prior experience in Customer Account management
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