Customer Service Team Lead
Pivotal Placement Services Atlanta
This is a full-time permanent opportunity. The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.
Shift: M-F Days
Requirements:
- At least 2 years of customer service experience working in the Managed Care and Benefit Administration industries.
- Good work history tenure is important
- High School Diploma or equivalent
Benefits:
- Salary and excellent comprehensive benefits including Health Insurance, PTO and 401k
Who We Are
Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm that specializes in placing healthcare professionals from staff to leadership with both clinical and non-clinical employers. Our Comprehensive and Customer Focused Workforce Solutions include, Right-to-Hire Contract Staffing, Direct Placement, and Managed Service Provider (MSP) / Vendor Managed Services (VMS) engagements nationally.Pivotal Placement Services is an Equal Opportunity Employer.
This is a full time permanent opportunity and this is a new position for our growing Health Plan. We have a supportive culture environment with opportunities for advancement and comprehensive fringe benefits!
Atlanta
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