Treatment Coordinator

placeWinter Springs calendar_month 

Overview:

******Prior Dental Experience Required******

Dr. Collins purchased our private practice in 2003 after serving as a dental officer in the US Navy for four years and completing a one-year Advanced Dental Program in General Dentistry. He is a graduate of Louisiana State University School of Dentistry in New Orleans.

Innovative and forward-thinking, Dr. Collins constantly strives to raise the bar of excellence in patient care and customer service! We are among the top 5% producing dental offices in the country! Please read all about us on our Facebook page and our website, CollinsDentalCare.com. "Changing lives, one smile at a time!"

We are NACHO average dental office. Top pay and incentives! Supportive team environment! Excellent opportunities to grow in your career! Our fast-paced, growing Winter Springs family cosmetic and implant dental practice seeks a superstar team member -Treatment Coordinator!
If you LOVE dentistry, have excellent communication skills, offer superior customer service, provide immaculate organization, attention to detail, the ability to multi-task, and have a cheerful and positive disposition- this is the job for you!

The best person for this position will work well with teammates and enjoy helping each team member to complete their workload and fulfill their goals.

Candidates that are interested, please email your resume and a letter stating why you feel we should hire you!

Customer Service
  • Welcome our new and existing patients with a warm and friendly smile
  • Help patients feel comfortable before, during, and after dental treatment
  • Build relationships with patients to identify their needs and offer services as solutions to meet their needs
  • Communicate with patients through email, mail, phone
  • Effectively communicate with doctor offices through email and phone
  • Understand the features, advantages, and benefits of all our services and products and be able to explain them to patients
  • Handle patient service requests -- basic office information, appointment dates, documentation, insurance, etc
  • Maintain all patient information and communication in our software
  • Communicate with team members regarding each patient's account
  • Set goals; create plans to achieve goals and share statistics with the team monthly
  • Check-out patients reviewing charts to ensure all information is documented properly and balances are paid and up to date
  • Review dental insurance benefits available for patients
  • Present treatment and financial options to patients
  • Communicating with happy and unhappy patients
  • Coordinate appointments for patients who are referred to specialists' office
Requirements
  • Full-time up to 40 hours a week, 5 days a week
  • Excellent customer service and patient care
  • Independent and responsible
  • Identify problems and create solutions
  • Prioritize and handle multiple tasks efficiently
  • Excellent verbal and written communication skills
  • Strong attention to detail and follow-through
  • Punctual and dependable
  • Intermediate computer experience - Microsoft Excel, Word, Internet Explorer, Practice Software
Benefits Include
  • Top industry pay
  • Monthly bonuses- we hit them every month with an average of an extra 4+ dollars per hr per month
  • Five paid holidays
  • 2 weeks of paid time off
  • Health insurance coverage with prescription drug plan
  • 401(k) plan
  • Practice-paid continuing education
  • Life insurance and disability options
  • Free dental benefits for team members and immediate family

INDHRTC01

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