Front Desk Coordinator - Robert Half - ref. c7813623

We are on the lookout for a Front Desk Coordinator to join our team in the healthcare industry, located in Dedham, Massachusetts, United States. This role offers a short term contract employment opportunity. The Front Desk Coordinator will be responsible for administrative tasks, managing a multi-line phone system, providing concierge services, and maintaining a high level of customer service.

• Administering the multi-line phone system, ensuring efficient communication within the organization
• Providing concierge services to enhance customer satisfaction
• Overseeing administrative assistance to support various departments
• Managing data entry tasks to maintain accurate and up-to-date records
• Utilizing Microsoft Excel, Outlook, and Word to organize files and manage customer data
• Delivering exceptional customer service, resolving inquiries promptly and professionally
• Developing and maintaining interpersonal relationships within the team and with customers to ensure smooth operations. • Proven experience in Administrative Assistance within a healthcare setting
• Proficiency in answering a multi-line phone system efficiently and professionally
• Demonstrated experience in providing concierge services, ensuring a high level of patient satisfaction
• Strong customer service skills, with the ability to handle inquiries and complaints effectively
• Competency in data entry, with a high level of accuracy and attention to detail
• Excellent interpersonal skills, with the ability to communicate clearly with staff and patients
• Proficiency in Microsoft Excel, with the ability to create and manage spreadsheets
• Experience in using Microsoft Outlook for email and calendar management
• Knowledge of Microsoft Word for document creation and editing
• Proven ability in organizing files, ensuring easy access and retrieval of patient information