Office Services Associate

The job functions span across multiple industries including legal, banking, and corporate.

Responsibilities:

• Efficiently process and handle customer credit applications
• Maintain detailed and accurate records of customer credit
• Monitor customer accounts and initiate appropriate actions when necessary
• Provide reprographic copy and mail services
• Support hospitality and facility services
• Handle audio/visual reception tasks as required
• Maintain and enhance customer relationships through exceptional customer service
• Ensure detail oriented communication via phone and email
• Uphold general back office procedures to meet client satisfaction
• Display acute attention to detail and solid organizational skills in all tasks. • Proven experience in Customer Service, demonstrating excellent interpersonal skills and the ability to handle customer inquiries and complaints effectively.
• Proficiency in Office Functions, including administrative tasks, office management, and day-to-day operations.
• Familiarity with Hiring Processes, showing an understanding of recruitment, selection, and onboarding procedures.
• Experience in Receptionist Duties, such as greeting visitors, managing incoming calls, and handling correspondence.
• Knowledge of Facility management, ensuring the upkeep, maintenance, and safety of the office environment.
• Digital savviness, exhibiting competency in using various office software, including word processing, spreadsheets, and database management.
• Exceptional Communication Skills, both verbal and written, for effective interaction with colleagues, clients, and vendors.
• Ability to manage Perks and benefits administration, ensuring employee satisfaction and engagement.
• Understanding of Banking Operation, showing familiarity with financial transactions, record-keeping, and regulatory compliance.
• Strong Organizational skills, demonstrating the ability to prioritize tasks, manage time effectively, and meet deadlines.