Remote Call Center Fiber Sales

apartmentSP Data Digital placeRaleigh calendar_month 

Who we are:

SP Data Digital is a dynamic enterprise that thrives on shaking things up. As a company, we foster a culture of innovation and creativity, and our team of entrepreneurs challenges the status quo daily. We pride ourselves on working diligently and encouraging innovation, and we are proud to be the go-to source for customer service for our partners.

Our expertise in Telecom, Finance, Technology, and Security has allowed us to provide outstanding support to industry leaders. For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about.

What we offer:

  • Fully remote role
  • Fully paid training
  • Hourly wage of $15 USD + uncapped bonus potential
  • Full-time position – 40 hours per week!
  • Opportunity for growth and development
  • Employer-sponsored benefits

The job:

As an Outbound Fiber Sales Advisor, you will:

  • Make outbound calls to new, existing and pre-registered customers promoting Fiber products and the migration from copper
  • Ask probing questions to understand the customer's needs and listen for sales cues
  • Handle objections by explaining how the services and products will benefit the customer
  • Track all sales activities in the company CRM system and keep current by updating prospect information
  • Meet and/or exceed monthly quotas.

You are a great fit if you have:

  • 1+ years of outbound sales experience, preferably fiber sales
  • a minimum of 6 months experience working in a call center environment
  • Extensive knowledge of Fiber and Cable/DSL services and the differences between them
  • Experience with handling objections
  • A hunger to earn a higher income in a bonus sales environment
  • Exceptional communication skills, both verbal and written
  • Strong computer skills, with the ability to multi-task using a wide range of software applications and programs.
  • Currently residing in and legally able to work in the United States
This position requires the use of one's personal computer with our Bring Your Own Device (BYOD) platform. Successful applicants will need their own personal Windows 10/11 device (Unfortunately our remote work software will not work on Macs or Chromebooks at this time).

The device will need to be able to connect directly to your modem with an ethernet cord for a secure connection. It should have a minimum of 8 GB RAM. Webcam required.

SP Data Digital is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

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