Patient Service Representative
Robert Half Alameda
Our client, a local Healthcare company based in Alameda, CA is currently seeking a Patient Service Representative! This person will focus on:
Check-in patients, ensure that all forms and documents are completed, and schedule follow-up appointments Verify patient's insurance eligibility and explain the specifics of their benefits Meet patients needs by providing excellent customer service in a caring and detail oriented manner.
Manage patient records in compliance with privacy and security regulations Assist patients with questions regarding medical bills and payments Coordinate with healthcare professionals to ensure optimal patient care and efficiency Maintain patient waiting areas, front desk area, and restock necessary items Use healthcare software systems to manage patient data and appointments High school diploma or equivalent required, Bachelor's Degree preferred.
Minimum of 1-2 years experience in a medical office setting Knowledge of medical billing procedures, medical codes, and insurance regulations. Strong verbal and written communication skills, attention to detail, organizational skills, and multitasking.
Check-in patients, ensure that all forms and documents are completed, and schedule follow-up appointments Verify patient's insurance eligibility and explain the specifics of their benefits Meet patients needs by providing excellent customer service in a caring and detail oriented manner.
Manage patient records in compliance with privacy and security regulations Assist patients with questions regarding medical bills and payments Coordinate with healthcare professionals to ensure optimal patient care and efficiency Maintain patient waiting areas, front desk area, and restock necessary items Use healthcare software systems to manage patient data and appointments High school diploma or equivalent required, Bachelor's Degree preferred.
Minimum of 1-2 years experience in a medical office setting Knowledge of medical billing procedures, medical codes, and insurance regulations. Strong verbal and written communication skills, attention to detail, organizational skills, and multitasking.
Proficient in Microsoft Office tools and medical software programs. Excellent customer service skills and empathetic patient care approach Ability to remain calm and detail oriented during peak hours of operation or stressful situations
Berkeley, 7 mi from Alameda (CA)
Overview:
Supporting Community Healthcare is a rewarding role, come join a wonderful organization! LifeLong Medical Care is looking for a Patient Services Representative (PSR) to join our Call Center team in Berkeley. The PSR serve as front-line...
UCSF Health Medical FoundationRichmond (CA), 13 mi from Alameda (CA)
Assistant/ Patient Services Representative (MA/PSR) is the initial point of contact for our patients and also the community-based physicians. The incumbent must possess exceptional customer service skills and have a desire to work in the public eye...
RandstadMountain View (CA), 29 mi from Alameda (CA)
education: High School
Responsibilities
Here’s what you’ll be doing:
The Patient Services Representative serves as the primary point of contact for patient electronic scheduling and registration.
• Scheduling and Registration: Coordinate patient...