Customer Service Representative

This is a national company with opportunity for growth.

Responsibilities:

• Respond to inbound calls from customers promptly and professionally
• Provide exceptional customer service in a call center environment
• Ensure accurate and efficient data entry for all customer interactions
• Handle email correspondence with customers, ensuring timely and appropriate responses
• Manage both inbound and outbound calls, maintaining a high level of professionalism
• Utilize Microsoft Excel and Microsoft Word to maintain customer records and process information
• Enter customer orders accurately into the system
• Schedule appointments for customers as necessary
• Monitor and manage customer accounts, taking appropriate actions as required. Entry level customer service opportunity

Tech Savvy

Customer service experience