ServiceNow Business Process Consultant

apartmentN-Tier Solutions Inc. placeBaltimore calendar_month 
Role: ServiceNow Business Process Consultant
Start Date: Nov 3
End Date: Feb 28
Hours: 181

Location: Onsite in Baltimore MD

Scope:
BPC who is powerful with ITSM Change Management. The customer has implemented Change Management, but they want to realign current with ootb change states and take advantage of new functionality, and improve their current change management implementation.

The scope also includes Services Operations Workspace. This will include reviewing current stories, creating new stories and refining stories. The consultant must be consultative in nature. This is working with very mature SN customers.

The plan to work remotely for 2 3 weeks, then be onsite for a week. The EM would work directly with the customer, BPC, and TC to figure out what weeks work best, but looking at late Nov to early timeframe for an onsite visit.

Estimating this would be 16 hrs a week.

Strong business process experience on the ServiceNow platform.
Must have recent and extensive ServiceNow ITSM and Change Management experience.
Has excellent communication skills.

A Bachelors Degree in Computer Science, Information Technology or a similar discipline.

ServiceNow ITSM certified

placeBaltimore
Overview: Admiral Security Services was established in 1976 and has consistently grown for over four decades. Today, we service hundreds of locations nationally, provide security coverage to millions of square feet of public and private facilities,...
electric_boltImmediate start

Weekend Sports Program Instructor

placeBaltimore
Overview: The Weekend Program Instructor will provide sports instruction for a variety of seasonal sports and environments. The incumbent will assist teach and lead participants in learning and participating in various sports and activities across...
placeBaltimore
and excellence and offer a hands-on approach providing the best service. Voted 12 years in a row in The Baltimore Sun as a “Top Workplace” and recognized in US Newsweek's publication as “Best Nursing Home”, FutureCare stands out as a leader in managing...